Highway Business Operations Assistant 1- Kanawha County – Right of Way Division
Nature of Work
The Highway Business Operations Assistant 1 performs administrative work in providing support services such as fiscal, personnel, payroll or procurement in the administrative section of the Right of Way Division. May function in an assistant role or in a specialized capacity. Develops or assists in developing and implements plans/procedures for resolving operational problems and in improving administrative services. Work is typically varied and includes inter- and intra-governmental and public contact. Performs related work as required.
Pay Grade: 10
Typical Duties and Responsibilities
• Confers with inter- and intra-agency personnel to transact business, gather information, or discuss information; may be in a position with public or federal government contact.
• Gathers and compiles information for state records; writes reports, balances tally sheets, and monitors inventories, purchases, and sales.
• Updates records and contacts employees to gather information; represents the supervisor or unit in the area of assignment at in-house meetings.
• Maintains files of information in hard copy files or electronic format; runs reports for regular or intermittent review.
• Assists in determining the need for changes in procedures, guidelines and formats; devises a solution; monitors the success of solutions by devising quantitative/qualitative measures to document the improvement of services.
• Assists in the writing of manuals in the area of assignment; clarifies the wording and describes new procedures accurately.
• Specific rules, regulations, and procedures are used as part of an assignment that may be of larger scope than those typically required of the position.
• Travel may be required; therefore, a valid driver’s license may be required.
Required Skills and Knowledge
• Knowledge of regulations, processes and procedures in the area of assignment.
• Knowledge of general office practices and procedures.
• Knowledge of state and federal laws and regulations related to the area of assignment.
• Ability to collect and compile accurate information.
• Ability to conceptualize the nature of service difficulties and devise appropriate work methods, tools, and configurations to correct the problem.
• Ability to prepare flowcharts, graphs and status reports.
• Ability to communicate with a wide variety of people, both orally and in writing.
• Ability to perform basic arithmetic.
Required Education and Experience
REQUIRED TRAINING/EDUCATION
REQUIRED EXPERIENCE
Note: Preference may be given to candidates with a major in the area of public or business administration, accounting, industrial relations, communications, or related fields.
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