• Data entry and appointment scheduling using company scheduling protocols and internal scheduling database software;
• Order and maintain appropriate/approved office supplies;
• Manage petty cash account, execute routine bank deposits and credit transactions;
• Minor hearing aid repair as requested
• Submit weekly sales reports to Clinician and corporate staff;
• Package and ship supplies, ear molds to clinics & main office;
• Greet all patients and obtain potential referrals. Understand current marketing promotions;
• Work directly with insurance companies to determine patient specific coverage and understand current HIPAA laws;
• Conduct credit application calls with vendors as needed.

• High School Diploma or GED required, Associates degree preferred
• Minimum of 1 year of previous front office, preferably in a medical setting;
• Proactive customer service skills;
• Exceptional professionalism, strong verbal and written communication skills;
• Outstanding planning and organizational skills;
• Superior multi-tasking; time management discipline;
• Ability to work independently.

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