April 23, 2019
Quality Manager,Mondi-Wellsburg
Responsibilities:
- Manage the inspection and testing of materials, parts, and products to ensure adherence to established quality standards at the Wellsburg facility
- Propose corrective actions to improve compliance with quality specifications
- Recommend new or improved quality control methods, procedures, and/or standards
- Ensure that project/department milestones/goals are met and adhere to approved budgets
- Guarantee that only the highest quality products are delivered to our customers
- Manage staff in the day-to-day performance of their jobs
- Handle urgent situations in a professional manner
- Train and educate staff on regulations and best practices
- Oversee Process Management
- Responsible for productivity, quality improvement projects, and waste
- Maintain a proactive approach to anticipated concerns/situations
- Manage internal and external quality issues
- Manage customer returns and credits and lead the corrective action process
- Disposition of all materials (raw, in process, and customer returns) on quality hold
- Communicate with customers and company management on complaints and project activity
- Also serve as SQF practitioner and HACCP coordinator
- Present, train and lead groups as part of the process improvement events
- Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Interpret a variety of information furnished in written, oral, or schedule form
- Define problems, collect data, establish facts, and draw valid conclusions
- Process reports, correspondence, and all other types of position related documents
- Communicate effectively within the organization, as well as with outside vendors and customers
- Respond to common inquiries and/or complaints effectively
- Effectively present information to the department and members of management
- Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
- Perform other duties as assigned
Requirements:
- Ability to adhere to and enforce all policies and procedures as set forth by the company, ensuring that all employees are knowledgeable and adhering to all standards
- Ability to self-direct activities, prioritize tasks, and meet deadlines
- Ability to implement creative solutions while working under pressure
- Ability to collaborate and communicate with all levels of employees and management
- Ability to discern when a situation requires direct manager’s input and reach out accordingly
- Ability to practice and observe safety rules and regulations and encourage others to do so at all times
- Ability to behave in a manner that reflects a positive, professional image
- Ability to treat each individual with care, dignity, fairness, respect, and recognition
- Ability to work productively and collaboratively with direct supervisor and peers
- Ability to display and encourage teamwork and willingness to be a problem solver
- Ability to use discretion
- Ability to work with office equipment, utilizing computers for tasks
- Attention to Detail, Emphasizing Excellence, and Innovation
- Excellent verbal and written communication skills
- Minimum of five years experience in the related area as an individual contributor
- 1 to 3 years supervisory experience required
- Extensive knowledge of department processes
- Previous Continuous Improvement/Lean management experience preferred
- HACCP and SQF experience preferred
- SAP experience preferred
- Microsoft Office suite experience required (Excel, Word, PowerPoint, etc.)
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