Application Support Trainer,Jackson Kelly PLLC-Charleston

Responsibilities:

• Provide training to attorneys, paralegals, secretaries and other staff
• Provide support as needed to end users
• Develop new methods to effectively and efficiently train others
• Maintain user guides for various applications that are used to support training
• Deliver training in person and remotely (in a classroom environment or one-on-one)
• Create video, web-based, and virtual training sessions
• Keep abreast of best practices related to the use of technology in the legal environment
• Other support and training duties as needed

Requirements:

• Associates degree or equivalent
• Two – five years of experience
• Superb customer service skills
• Strong organization, scheduling and project management skills
• Flexibility to travel as necessary
• Keen attention to detail
• Excellent verbal and written communication skills

For more information, click here

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