Highway Business Operations Assistant 1 -Kanawha County – Public Relation Division
Nature of Work
The Highway Business Operations Assistant 1 performs administrative work in providing support services such as fiscal, personnel, payroll or procurement in a small division or equivalent organization level. May function in an assistant role or in a specialized capacity in a large agency or department. Develops or assists in developing and implements plans/procedures for resolving operational problems and in improving administrative services. Work is typically varied and includes inter- and intra-governmental and public contact. Performs related work as required.
Pay Grade: 10
Typical Duties and Responsibilities
• Confers with inter- and intra-agency personnel to transact business, gather information, or discuss information; may be in a position with public or federal government contact.
• Gathers and compiles information for state records; writes reports, balances tally sheets, and monitors inventories, purchases, and sales.
• Updates records and contacts employees to gather information; represents the supervisor or unit in the area of assignment at in-house meetings.
• Maintains files of information in hard copy files or electronic format; runs reports for regular or intermittent review.
• Assists in determining the need for changes in procedures, guidelines and formats; devises a solution; monitors the success of solutions by devising quantitative/qualitative measures to document the improvement of services.
• Assists in the writing of manuals in the area of assignment; clarifies the wording and describes new procedures accurately.
• Specific rules, regulations, and procedures are used as part of an assignment that may be of larger scope than those typically required of the position.
• Travel may be required; therefore, a valid driver’s license may be required.
Required Skills and Knowledge
• Knowledge of regulations, processes and procedures in the area of assignment.
• Knowledge of general office practices and procedures.
• Knowledge of state and federal laws and regulations related to the area of assignment.
• Ability to collect and compile accurate information.
• Ability to conceptualize the nature of service difficulties and devise appropriate work methods, tools, and configurations to correct the problem.
• Ability to prepare flowcharts, graphs and status reports.
• Ability to communicate with a wide variety of people, both orally and in writing.
• Ability to perform basic arithmetic.
Required Education and Experience
REQUIRED TRAINING/EDUCATION
REQUIRED EXPERIENCE
Note: Preference may be given to candidates with a major in the area of public or business administration, accounting, industrial relations, communications, or related fields.
Next Previous
